From audiovisual communication and graphic design to digital product design.
I studied Audiovisual Communication and Graphic Communication Design, and took my first professional steps as a graphic designer and video editor. In 2017 I moved into product design at Grupo SM, where I designed learning platforms for teachers and students all over Spain.
Today, at BNP Paribas Personal Finance, I lead the UX of the Cetelem customer app, the loan flows and eCommerce financing, and I'm responsible for the evolution of the Design System.
I specialize in User Research and Behavioral Design: making high-impact processes simpler and more human, where people's needs, business goals and regulation meet. Good design serves both function and aesthetics, what people want and what wins them over.